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Workplace Speaking Skills

If your company has non-native English speaking employees who commonly have to instruct classes, present to groups, or direct larger numbers of employees, Workplace ESL Solutions has designed the Business Speaking Skills course for you! 

Built to meet the needs of those who have learned English as an additional language, our Business Speaking Skills course will help instill confidence in your employees and prepare them to be more effective public speakers, write better business correspondence, and improve their relations with co-workers and staff through enhanced English communication skills.

Who Will Benefit From This Course?

Those students who:

  • give talks or meetings, and English is their second language
  • want co-workers to better understand them
  • want to improve their workplace speaking skills
  • need to improve their business writing skills

Students Completing This Course Will Be Able To:

  • Speak confidently to upper management, colleagues and customers 
  • Effectively use eye contact, non-verbal cues, and body language to reinforce your message
  • Gain the attention of your audience 
  • Motivate your audience to listen 
  • Use appropriate intonation when speaking 
  • Recognize business conversational difficulties that could arise 
  • Recognize different styles and “rules” in business conversations 

Course Duration:

2 full days or 4 half days  

Associated Texts and Study Materials:

Training binder, Pre/post test applicable to writing portion of course, copy of videotaped speaking assignment, custom content designed to your needs by Workplace ESL Solutions, an enthusiastic instructor, and online instructor-evaluated homework/assignments.

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After 10 weeks, there was a major change in housekeeping employees confidence and ability to speak English to customers and co-workers. 

Director of Housekeeping
MGM Grand Hotel & Casino

“...an excellent job developing curriculum, training volunteers, reviewing electronic and Internet resources and providing professional development for the Nevada Literacy Coalition.”

Literacy Coordinator
Nevada Literacy Coalition

"instrumental in raising the level of customer service and teamwork .... Starting with an in-depth needs analysis and department interviews, through their custom-designed curriculum and follow-up, the services were innovative, intensive... and fun!

Training &
Development Specialist
Harveys Resort Hotel & Casino